Soft-Aid is committed to protecting the privacy of personally-identifiable information that we collect from any of our Web Sites (the "Site"). The scope of Soft-Aid's commitment to web site privacy is detailed in this Privacy Policy.

We gladly execute additional non-disclosure agreements as they may pertain to client engagements.

By submitting information on this web site, you agree to our use of such information as described herein.

The Soft-Aid Privacy Policy governs the use of information collected from or provided by You at the Web Site. With respect to any individual whose personal information is provided by You to Soft-Aid, You represent to Soft-Aid that You have obtained all necessary consents for the processing of such personal information contemplated by the Services you are using and by the Soft-Aid Privacy Policy, including the transfer of such data to the United States or other countries whose laws may not provide the same level of protection for the personal data as the laws of the country of origin of such individual.

What personally-identifiable information is collected on the Soft-Aid web site?

Soft-Aid collects personally-identifiable information on certain areas of the Site when users register, request publications or other information, sign up for conferences and events, apply for jobs, sign-up for our e-newsletter(s), and/or participate in user posting areas, such as bulletin boards, discussion forums, and surveys.

The personally-identifiable information collected may consist of a contact information such as full name, company affiliations, titles, mailing addresses, e-mail addresses, and telephone/ fax numbers. For recruiting purposes, we collect any other personally-identifiable information on your resume. You may have the opportunity to purchase publications on the Site, in which case we may collect order information and your credit card information in order to facilitate shipment and payment.

Soft-Aid does not collect or store email addresses from submissions on our "Email this Page to a Colleague " web page. Please be advised that communications using either that web page or our "Contact Us" form are NOT transmitted securely; if this is a concern, please cut and paste the contents into your own secure email client or call us directly.

What non-identifying Aggregated Iinformation is collected on the Soft-Aid web site?

"Aggregated Information" refers to information we gather by aggregating non-personally Identifiable Information to provide a summary of our subscribers. We use Aggregated Information to show usage patterns and to do such things as operate our site. Examples of such aggregated data would be an IP address, browser type or access time. Such Information is not linked to Your Personal Information. We, on occasion, share Aggregated Information with our strategic partners.

How may my personally-identifiable information collected from your web site be used?

Soft-Aid uses your personally-identifiable information to fulfill your requests for information, to process your requests to participate in conferences and events, to sign you up for our e-newsletter(s), and to evaluate any job applications or other employment-related inquiries that you may submit. We may keep any of your personally-identifiable information on file and use it to contact you for recruiting purposes. Soft-Aid also uses personally-identifiable information to perform statistical analyses of user behavior in order to measure interest in specific areas and articles posted on our Site.

How is personally-identifiable information protected?

Soft-Aid shall take commercially reasonable steps to prevent the accidental disclosure of personally-identifiable information by storing it in a password protected, encrypted file format and by using Roving Software's Constant Contact for e-newsletter communications. For on-line event providers, we also use recognized third-party services from Microsoft and/or WebEx, for instance.

Soft-Aid has implemented security measures to protect your information from loss, misuse and alteration. We use industry-standard practices, such as encrypted storage and password protection systems, to safeguard the confidentiality of your Personal Information. Only authorized Soft-Aid personnel and other parties who have agreed to treat this information as confidential are provided access to personally-identifiable information.

Are cookies and IP addresses used?

Some of Soft-Aid's web sites use cookies; cookies are small pieces of information stored on your hard drive and not on our site. Web sites on which we run on-line events may however use session cookies for session timeout purposes.

We do log the IP address of people who use our contact-us form submission tool and some of our portals. We do this to help diagnose problems with our server and to administer the Site.

Is personally-identifiable information disclosed to third parties?

Soft-Aid shall not disclose your personally-identifiable information to third parties (i.e., persons or entities that are not affiliates of Soft-Aid including but not limited to software vendors/resellers), whether for such third parties' marketing purposes or otherwise. We will never share, sell, or rent individual personal information with any third party entities without your advance permission or unless ordered by a court of law.

Soft-Aid signs non-disclosure agreements with clients. We also operate under attorney-client privilege with consulting engagements, as requested or deemed necessary. Operating under attorney-client privilege will offer additional protections.

Links to third-party sites

We may provide links to third-party Web sites as a service to our users. In addition, some of the content appearing to be on this Site is in fact supplied by third parties, for example, in instances of framing of third-party Web sites or incorporation through framesets of content supplied by third-party servers. Please be aware that we cannot control and are not responsible for the information collection practices of such third-party Web sites, which may differ from those of this Site. We encourage you to review and understand the privacy policies on these Web sites before providing any information to them.

How can I access, change, and/or delete information?

You may access, correct, update, and/or delete any personally-identifiable information that you submitted to the Site. You may also unsubscribe from mailing lists or any registrations on the Site. To do so, please either follow instructions on the page of the Site on which you have provided such information or subscribed or registered, or email us at info at aid.com.

Consent

By using the Site, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy and elsewhere on our Sites. Soft-Aid may revise and update these Terms of Use at any time. Your continued usage of the Sites after any changes to these Terms of Use will mean You accept those changes. Any aspect of the Web Site may be changed, supplemented, deleted or updated without notice at the sole discretion of Soft-Aid. If you wish to be alerted to changes to this policy please email us at info at aid.com. If you wish to have your personal information collected from this web site removed from our secure database, please email us at info at aid.com.

Contact our Privacy Department

If you have any questions about our Privacy Policy, please call or email us at info at aid.com.

Page last updated: 1/10/10

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